Privacy Policy

Introduction

At Pixelfork, your privacy matters. This Privacy Policy explains what data we collect, how we use it, and your rights as a user. By accessing or using Pixelfork, you agree to this policy.

Information We Collect

We collect both personal and non-personal information to provide, operate, and improve the Pixelfork platform.

Personal Information

We collect personal data that you provide voluntarily, including:

• Your name and email address (e.g. during account registration)
• Payment-related details (processed via Stripe — we do not store card numbers)

User-Generated Content

When you create or upload games, assets, code, or prompts on Pixelfork, this content is stored on our servers. You retain ownership, but grant us a license to process and display this content as part of the platform's functionality.

Non-Personal & Technical Information

Automatically collected data includes:

• Device type, browser, OS, and IP address
• Usage patterns and in-app behavior
• Analytics data from tools like Posthog and Google Search Console

We use cookies or similar tracking technologies to understand user behavior and improve platform performance.

How We Use Your Information

We use collected data to:

• Operate and maintain the platform
• Enable AI-powered features (e.g. using Claude or other LLMs)
• Improve performance and user experience
• Provide customer support and service updates
• Process payments via Stripe
• Comply with legal obligations

Use of Third-Party Services

We may share limited information with:

• Claude (Anthropic) and other AI providers to generate game assets or logic based on your prompts
• Stripe for secure payment processing
• Service providers such as hosting, analytics, and email tools

All third parties are contractually obligated to protect your data and use it only as needed to provide their services.

Email Communications & Marketing Preferences

We use your email address to send you (a) service-related messages and (b) marketing communications, depending on your interactions with Pixelfork.

• Transactional / service emails: account verification, password resets, billing receipts, security alerts, and important changes to the Service. These are necessary to provide the Service.
• Marketing emails: product updates, newsletters, promotions, and tips about Pixelfork.

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any marketing email we send. You can also contact us at dev@pixelfork.ai to request that we stop sending marketing messages.

Legal Basis (GDPR)

If you are located in the EU, we process your personal data under one or more of the following legal bases:

• Your consent
• Performance of a contract (e.g. account creation, asset generation)
• Legal obligation
• Legitimate interests (e.g. platform analytics, fraud prevention)

Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Comply with legal requirements
• Resolve disputes
• Enforce our terms

You may request deletion of your account and associated data at any time.

Your Rights

If you're located in the EU or certain other regions, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Object to or restrict processing
• Data portability

You can manage your data via your account settings or by contacting us at: dev@pixelfork.ai

Children's Privacy

Pixelfork is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us at dev@pixelfork.ai and we will take steps to delete that information.

Security

We implement reasonable technical and organizational safeguards to protect your data, including:

• Encrypted data transmission
• Access controls and audit logs
• Periodic security reviews

However, no system is 100% secure, and we encourage you to use strong passwords and manage your access credentials responsibly.

Cookies

We use cookies and similar technologies for session management, analytics, and platform optimization. You can disable cookies through your browser settings, but some features may be limited.

Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we'll update the "Last Updated" date and notify you if changes are significant.